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EUIPO
Protect your trade marks and designs in the European Union

Protect your intellectual property in the European Union

Technical Information

For further information about technical Information, please consult the following topics:

 

Topics

 

System requirements

  • Hardware

    A computer with internet capability is required. A high-speed broadband connection is recommended.

  • Software

    Applications require one of the following web browsers:

    • Internet Explorer 9 or later
    • Firefox 3 or later
    • Safari 4 or later
    • Chrome 5 or later

    Although the applications might work with earlier versions of the above browsers, there could be compatibility problems, i.e. the graphical interface might not be viewed as intended or some of the functions might not work as intended. It is recommended that you install the latest browser versions.

    Since a technical incident might prevent you from opening electronic communications using Internet Explorer 8, we recommend you to use a more updated version of Internet Explorer or another compatible browser: Firefox, Google Chrome.

    Please be aware also that your personal security settings and PC compatibility might impact on functioning and block some content or features.

Username and password

When signing up for an EUIPO User Area account you will need to choose a username and password for future access. The criteria for choosing these are as follows:

 
  • Username

    Your username must:

    • contain between 8 and 20 characters;
    • contain characters from the roman alphabet (lower case only);
    • contain at least one numerical digit (0-9).
  • Password

    Your password must:

    • be unique to you;
    • be different from your username;
    • contain at least one numerical character;
    • not have 3 repeated characters (e.g. aaa, 111), sequences (e.g. 123, abc) or special characters (e.g. #, *);
    • have at least 8 characters.
  • Changing your password

    For security reasons we recommend that you change your password on a regular basis.

Technical requirements for attachments to electronic filing and communication

NB: the official source of this information can be found in the ‘Conditions of Use of the User Area’ annexed to ‘Decision EX-20-9 of the Executive Director of the Office of 3 November 2020 concerning communication by electronic means’.

 

  • European Union trade mark application e filing

    Where the representation of an EUTM application is provided electronically, the size of the electronic file is the following:

    • maximum size per attachment: 2 MB (20 MB for MP4, OBJ, STL and X3D);
    • maximum total size of attachments: 20 MB;
    • name length restriction for attachment files: 25 characters.

    Where the representation of an EUTM application is provided electronically, the formats of the electronic file are the following:

    (a) JPEG
    This is the standard file format to be used for representing the mark applied for (available for all trade mark types except for word and multimedia marks), and should conform to the following standards:

    • maximum image size: 2835 x 2010 pixels;
    • printing resolution: min 96, max 300 DPI;
    • colour mode: RGB, Grayscale, BW or CMYK.

    Images are automatically scaled to 250 x 250 pixels. The uploaded image will be displayed as it will appear later in the registration certificate.

    CMYK images will be converted before being displayed into RGB images using specific software for the conversion. In some CMYK images converted to RGB, certain colours might look different from the original. Therefore, it is advisable to change the colour mode before uploading the image in order to keep its original colours.

    (b) MP3:
    This file format can be used when applying for the registration of a sound mark (together with JPEG), and should conform to the following requirements:

    • sampling rate: 8 kHz for voice only, 11.025 kHz for sound effects, 22.05 kHz or 44.1 kHz for music;
    • bit depth: 8 or 16 bits;
    • channels: 1=Mono; 2=Stereo.

    (c) OBJ, STL and X3D:
    These file formats can be used when applying for the registration of a shape mark.

    X3D cannot be uploaded using Internet Explorer under version 11.

    (d) MP4:
    This file format can be used when applying for the registration of motion, multimedia and hologram marks, and should conform to the following requirements:

    • ISO standard: ISO/IEC 14496‑14:2003 (MPEG‑4 Part 14);
    • video codecs: MP4 accepts different video codecs (MPEG‑1, MPEG‑2, MPEG‑4, VP6, VP5, H.263, etc), but the recommended codec to use is H.264;
    • audio codecs: MP4 accepts different audio codecs (MP3, MP2, WMA, WMA Pro, PCM, WAV) but the recommended codec to use is AAC‑LC;
    • frame rate between 24 and 30 fps;
    • a bit rate between 1 200 and 8 000 Kbps;
    • media types: video/MP4, audio/MP4, application/MP4.
  • Registered Community design e filing

    Where the representation of an RCD application is provided electronically, the size of the electronic file is the following:

    • maximum size per attachment: 2 MB (20 MB for OBJ, STL and X3D);
    • maximum total size of attachments: 20 MB;
    • name length restriction for attachment files: 25 characters.

    Where the representation of an RCD application is provided electronically, the formats of the electronic file are the following:

    (a) JPEG
    This is the standard file format to be used for representing the design applied for, and should conform to the following standards:

    • maximum image size: 5000 x 5000 pixels;
    • printing resolution: min 72, max 300 DPI;
    • colour modes: CMYK (which will be converted to RGB), Grayscale, BW or RGB;
    • JPEG progressive images will be converted to baseline images;
    • uploading of 3D dynamic views AND other static views is restricted.

    (b) OBJ, STL and X3D
    These formats can be used to upload one 3D dynamic view for additional information and as a source for static images when registering designs.

    X3D cannot be uploaded using Internet Explorer under version 11.

  • Opposition and cancellation e filing

    File size restrictions:

    • maximum size per attachment: 5 MB;
    • maximum total size for attachments: 20 MB;
    • name length restriction for attachment files: 150 characters.

    Accepted file types:

    JPEG
    Standard file type must be used that conforms to the following standards:

    • maximum image size: 2008 x 2835 pixels;
    • printing resolution: min 96, max 300 DPI;
    • only RGB 8b (not CMYK);
    • JPEG progressive images are not supported.

    PDF
    Only standard, static PDF files are accepted. Fillable PDF forms and PDF files that include added objects (such as signatures, redacted (blacked-out) text, highlighted text, arrows) are not accepted. Be advised that during the upload process added objects will be lost and the original document without these objects may be disclosed to other parties to the proceedings or become publicly accessible via an application for inspection of files.”


    MP3
    To be used only to represent earlier sound marks and should conform to the following requirements:

    • sampling rate: 8 kHz for voice only, 11.025 kHz for sound effects, 22.05 kHz or 44.1 kHz for music;
    • bit depth: 8 or 16 bits;
    • channels: 1=Mono; 2=Stereo.

     

  • Other e filing (for filing a request for recordal, renewal, conversion, inspection, international application based on an EUTM(A) or an appeal)

    File size restrictions:

    • maximum size per attachment: 2 MB (20 MB for e Appeal);
    • maximum total size of attachments: 20 MB.

    Accepted file types:

    JPEG
    Standard file type must be used that conforms to the following standards

    • printing resolution: min 96, max 300 DPI
    • only RGB 8b (not CMYK)
    • JPEG progressive images are not supported

    PDF
    Only standard, static PDF files are accepted. Fillable PDF forms and PDF files that include added objects (such as signatures, redacted (blacked-out) text, highlighted text, arrows) are not accepted. Be advised that during the upload process added objects will be lost and the original document without these objects may be disclosed to other parties to the proceedings or become publicly accessible via an application for inspection of files.”

    MP3
    To be used only to represent sound marks and should conform to the following requirements:

    • sampling rate: 8 kHz for voice only, 11.025 kHz for sound effects, 22.05 kHz or 44.1 kHz for music;
    • bit depth: 8 or 16 bits;
    • channels: 1=Mono; 2=Stereo.

     

  • Other electronic communication and actions

    File size restrictions:

    • maximum size per attachment: 20 MB;
    • maximum total size of attachments: 1 GB (100 MB for opposition, cancellation and appeal communications);
    • name length restriction for attachment files: 20 characters.

    If the total size of the communication with attachments is larger than 20 MB, the attachments will still be received by the Office but only the communication will be displayed in the preview and the final receipt.

    Accepted file types:

    JPEG
    Standard file type must be used that conforms to the following standards:

    • printing resolution: min 96, max 300 DPI;
    • only RGB 8b (not CMYK);
    • JPEG progressive images are not supported.

    PDF
    Only standard, static PDF files are accepted. Fillable PDF forms and PDF files that include added objects (such as signatures, redacted (blacked-out) text, highlighted text, arrows) are not accepted. Be advised that during the upload process added objects will be lost and the original document without these objects may be disclosed to other parties to the proceedings or become publicly accessible via an application for inspection of files.”

    MP3
    Standard MP3 files should be used and should conform to the following requirements:

    • sampling rate: 8 kHz for voice only, 11.025 kHz for sound effects, 22.05 kHz or 44.1 kHz for music;
    • bit depth: 8 or 16 bits;
    • channels: 1=Mono; 2=Stereo.

    MP3 files will be acceptable attachments only in the following opposition e-actions:

    • Submit additional facts
    • Submit proof of use
    • Submit other documents

    MP4
    Standard MP4 files should be used, and should conform to the following requirements:

    • ISO standard: ISO/IEC 14496‑14:2003 (MPEG‑4 Part 14);
    • video codecs: MP4 accepts different video codecs (MPEG‑1, MPEG‑2, MPEG‑4, VP6, VP5, H.263, etc), but the recommended codec to use is H.264;
    • audio codecs: MP4 accepts different audio codecs (MP3, MP2, WMA, WMA Pro, PCM, WAV) but the recommended codec to use is AAC‑LC;
    • frame rate between 24 and 30 fps;
    • a bit rate between 1 200 and 8 000 Kbps;
    • media types: video/MP4, audio/MP4, application/MP4.

     

    MP4 files will be acceptable attachments only in the following opposition e-actions:

    • Submit additional facts
    • Submit proof of use
    • Submit other documents

     

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