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IPExcellence

The pursuit of excellence is at the heart of our work.

At the EUIPO we are committed to quality, and putting our customers first. We set ourselves demanding targets, and we measure them quarterly through our Service Charter. Our integrated management systems policy ensures we work to internationally agreed quality standards in all our activities.

 

Excellence and quality are intertwined at the EUIPO; through our working methods, processes and analysis of results, we strive for continuous improvement.

 

We listen to our customers through our User Satisfaction Survey, and our IP for You programme enables us to be in constant contact with them in their own Member States. Our Guidelines  - our trade mark and design practice - are open for consultation, and we align our perception of quality with that of our customers through the Stakeholder Quality Assurance Panels.

 

 

 

October 15, 2021 - #IPNetwork #IPExcellence #IPInnovation

EUIPO Customer Panel on Smart IP services

EUIPO Customer Panel on Smart IP services

The EUIPO’s Customer Panel on Smart IP services met on 15 October to exchange views on how the EUIPO can better meet its customers’ needs with advanced IP online solutions.

September 29, 2021 - #IPNetwork #IPExcellence #IPInnovation

Stakeholder Quality Assurance Panels (SQAP) audit on 20, 29 and 30 September 2021

Stakeholder Quality Assurance Panels (SQAP) audit on 20, 29 and 30 September 2021

On 20, 29 and 30 September 2021, the EUIPO welcomes users to their third audit on the quality of EUIPO design invalidity decisions (out of the nineteen SQAP audits have taken place so far).

September 06, 2021 - #IPNetwork #IPExcellence #IPInnovation

EUIPO and SMEunited join forces to help small businesses thrive

EUIPO and SMEunited join forces to help small businesses thrive

A collaboration agreement has been signed by the European Intellectual Property Office (EUIPO) and SMEunited to develop and implement joint initiatives that support European small and medium-sized enterprises (SMEs) in protecting their intellectual property rights

September 01, 2021 - #IPNetwork #IPExcellence #IPInnovation

New funding opportunity from September 1

New funding opportunity from September 1

The SME Fund, the EUIPO’s initiative that grants financial aid for intellectual property matters, is open throughout September.

August 24, 2021 - #IPNetwork #IPExcellence #IPInnovation

The EUIPO reaches 2 million EUTM registrations!

The EUIPO reaches 2 million EUTM registrations!

On 24 August 2021, the European Union Intellectual Property Office achieved another important milestone, reaching 2 million EU trade mark (EUTM) registrations. This comes 7 years after achieving 1 million trade marks registered.

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